Customs duty, taxes and other fees not indicated in the total price may apply to international shipments.

We will not be held liable for charges in the case of your order being stopped, charged for or disposed of at customs in any country.

International postage charges for orders rejected or refused by the recipient will not be refunded.

Customers in Turkey, India, China, Russia and South America should check with their countries customs offices as these countries are particularly liable to charge import duty and taxes for shipments.

According to Royal Mail, delivery to European countries usually takes 3-5 days.

There may currently be delays in the delivery of products to the European Union (EU).  Due to the UK’s decision to leave the EU (Brexit), we understand that many European countries keep our parcels in the country when they arrive, sometimes for several weeks, causing delays in the delivery of the products. Unfortunately, these delays are beyond our control. We hope you understand that once the mail is in the hands of customs officers there is little we can do speed this up.